Privacy Policy
Last Updated: January 26, 2025
Effective Date: January 26, 2025
1. Introduction
Welcome to GetPersonalisedCV ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website getpersonalisedcv.com and our AI-powered resume tailoring services (collectively, the "Service").
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.
2. Information We Collect
2.1 Information You Provide to Us
We collect information that you voluntarily provide when using our Service:
- Account Information: Name, email address, phone number, password, and profile picture when you create an account.
- Resume Data: Your uploaded resume files (PDF/DOCX), including all personal information, work experience, education, skills, certifications, and achievements contained within.
- Job Application Data: Job posting URLs or text that you provide for resume tailoring.
- User Responses: Answers to AI-generated questions about your experience and qualifications.
- Payment Information: Billing details processed through our payment partners (Razorpay/Stripe). We do NOT store your complete credit card numbers.
- Communications: Messages you send us through contact forms, emails, or support tickets.
2.2 Information Collected Automatically
- Usage Data: Pages visited, features used, time spent on pages, clicks, and navigation paths.
- Device Information: IP address, browser type and version, operating system, device identifiers.
- Cookies and Similar Technologies: We use cookies, web beacons, and analytics tools to track activity and improve user experience.
- Generation Metadata: ATS scores, generation times, template choices, and quality metrics (anonymized for product improvement).
3. How We Use Your Information
- Service Delivery: To analyze job postings, parse your resume, generate tailored resumes, and provide ATS optimization.
- Account Management: To create and maintain your account and authenticate your identity.
- Payment Processing: To process payments, manage credits, and generate invoices.
- Customer Support: To respond to your inquiries and troubleshoot issues.
- Service Improvement: To analyze usage patterns and improve AI models (using anonymized data only).
4. AI Processing and Data Training
Important Notice:
Your resume data is processed by AI language models (including OpenAI GPT-4) to generate tailored resumes. We take the following precautions:
- OpenAI API Usage: We use OpenAI's API in compliance with their terms. OpenAI does NOT use data submitted via their API to train their models.
- No Training on Your Data: Your personal resume data is NOT used to train our AI models.
- Data Retention: Generated resumes are stored for 30 days, after which they are automatically deleted unless you explicitly save them.
14. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us: